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Official Shopify Connector

Integrate Shopify Forms with Zendesk

Never miss a support ticket. Convert Shopify form submissions into Zendesk support tickets automatically, complete with customer attachments and details.

Shopify PlatformShopify
Realtime
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Why Integrate Shopify Forms with Zendesk?

Convert submissions to Zendesk Tickets.

Supports file attachment uploads synced to tickets.

Set ticket status, type, and priority.

Capture client meta profiles.

3-Step Integration Guide

1

Provide Domain

Input your Zendesk subdomain (e.g. support.zendesk.com).

2

Authorize Connection

Authorize via API Token or OAuth credential.

3

Map Tickets

Set values for Priority, Status, and assign inputs.

Dynamic Field Mapping Demo

Form InputEmail Address
Zendesk Fieldemail
Form InputFirst Name
Zendesk Fieldfirst_name
Form InputPhone Number
Zendesk Fieldphone
Form InputCustom Note
Zendesk Fieldshopify_inquiry_notes
Pro-tip: Map custom checkout inputs, survey data, or feedback questions directly to customized properties inside your CRM to enable granular contact segmentation.

Ready to sync Shopify forms with Zendesk?

Deploy fully mapped forms, newsletters, or surveys on your store in seconds.

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